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Frequently Asked
Questions |
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What's the difference between a
Digital and an Analog Phone?
A digital phone system converts all
telephone conversations to a digital signal either at the telephone set
or at the control unit. These systems have the advantage of connecting
to digital telephone lines such as ISDN (23 lines), ISDN BRI (2 lines),
or T1 (24 lines). The other advantage is a reduction in wiring of the
telephone sets. Most analog systems take 2, 3,or 4 pairs of wires from
the control unit to the telephone set. Digital sets usually work with
only one pair of wires, like the Panasonic Digital, the Lucent Definity
System and the Mitel SX-200. Some digital systems use 2 pairs like the
Lucent Partner. One more advantage in a digital system is that
conference calls are usually louder and clearer as there is no loss of
volume when connecting lines through a control unit. They also can have
more than 3 parties in a conference, usually up to 6 with the added
benefit of having all parties hear each other.
What kind of cabling do I
need for my home phone system?
All traditional phone systems require star
wiring. This means that a separate wire must be run from a central
point, where the control unit will be located, to each telephone. Most
businesses are wired this way. Homes are usually wired in a "loop"
arrangement where one wire goes from jack-to-jack. This type of wiring
is not compatible with traditional control unit-based telephone system.
You must either rewire the entire house or use a ksu-less phone system.
These are multi-line telephones that work with "loop" wiring. They must
each have access to the power as all the "brains" are in each telephone.
How does a voice mail system connect to
the control unit?
A voice mail system interfaces
to any control unit though the use of station ports. If considering
voice mail, with the exception of Lucent Legend, make sure that you have
enough extra ports to accommodate your voice mail system. For example,
if the voice mail is 2- ports, you will need 2 available extension ports
that are not being used by a telephone set. |
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